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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Matt Galey

April 22, 2025

5  out of  5
rating by Matt Galey
"John took care of my Homeowners and Auto insurance amazingly fast and had the best price in the area! My Progressive HO insurance doubled in price in the last 2 years and priced themselves out of reason. I know Cecil and he loves his customers and his community! He really works for the best coverage at the best price and his staff is like family. I highly recommend him if you're shopping around."
We responded:
"Thank you so much for your kind words and glowing review! We’re thrilled to hear that John was able to assist you quickly and find the best coverage at a great price for your Homeowners and Auto insurance. We understand how frustrating rising premiums can be, and we’re always committed to providing our clients with exceptional service and affordable options. Your recognition of Cecil and the team means the world to us—we truly strive to treat every customer like family and prioritize their needs. Thank you for recommending us, and we’re so grateful for your trust and support. If you ever need anything or have further questions, please don’t hesitate to reach out!"
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Rene DeLaune

April 15, 2025

5  out of  5
rating by Rene DeLaune
"Very helpful"
We responded:
"Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Your kind words are greatly appreciated and serve as a wonderful encouragement to our team."
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Nique Jones

April 14, 2025

5  out of  5
rating by Nique Jones
"Excellent customer service!!"
We responded:
"Thank you so much for your glowing 5-star review! We are delighted to hear that you received excellent customer service from Tara. She is a valued member of our team, and we're thrilled that her dedication and efforts have made a positive impact on your experience."
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Melonee Hayes

April 13, 2025

5  out of  5
rating by Melonee Hayes
"MY FAMILY AND I HAVE BEING WITH CECIL GRAVES AGENT.. FOR A LONG TIME... I RECOMMEND THEM TO ALL MY FAMILY AND FRIENDS AND WHO EVER NEEDS HOME AUTO AND LIFE INS. TARA IS THE BEST REP. YOU CAN HAVE...SHE REALLY CARE ABOUT ANY CONCERNS, YOU MAY HAVE.. WHAT I LOVE ABOUT THIS STATEFARM AGENT.. THEY REALLY RESPECT YOU AS A VALUED CUSTOMER..... WISH I COULD GIVE THEM 1000 STARS..."
We responded:
"Melonee, it is a joy working with you. Tara is a wonderful member of our team, and we’re glad she has been able to assist you with your insurance needs. We truly care about our customers and want to make sure they are satisfied in every aspect. Thank you for trusting us with your insurance needs and we’re glad to have you as part of our State Farm family!"
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Melinda Priest

April 3, 2025

5  out of  5
rating by Melinda Priest
"Cecil Graves State Farm has done an excellent job handling my car and rental policies. They are very helpful and efficient!!"
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Tatum vince

April 3, 2025

5  out of  5
rating by Tatum vince
"The entire staff are always so happy, and helpful. Each and everyone of them go above and beyond. I sure love my Tara too 😀"
We responded:
"Thank you so much for your kind words and positive feedback! We're thrilled to hear that our staff has consistently provided you with excellent service and that you appreciate their efforts. We take great pride in going above and beyond for our customers, and it's wonderful to know that Tara has made such a positive impression on you. Your support and satisfaction mean the world to us. Thank you for being a valued part of our community!"
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Amber Kelly

April 3, 2025

5  out of  5
rating by Amber Kelly
"Tara is always so pleasant to work with! She listens to what is needed and will find the best deal to fit your family’s needs."
We responded:
"Thank you so much for your kind words and the 5-star review! We are thrilled to hear that Tara has been able to assist you so effectively. Her dedication to understanding and meeting our clients' needs is truly commendable. We greatly appreciate your feedback and look forward to continuing to serve you."
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Ashley Rogillio

March 27, 2025

5  out of  5
rating by Ashley Rogillio
"Update 3/27/25: I wanted to share my experience with the Ting Monitoring device provided by State Farm—and the best part is, it’s completely free! Just talk to your State Farm rep to get started. A few weeks ago, I got an alert from the device about a loose neutral connection. Ting’s customer service immediately reached out and helped me every step of the way. Today, an electrician came to inspect the issue and eventually needed Demco to come out, and they were able to fully resolve it. Without this device, we would have had no idea there was a serious fire hazard in our home. I’m so thankful we had Ting in place—it could’ve prevented something truly dangerous. Ting’s customer service is amazing, and I’m so glad we opted in. I highly recommend all State Farm customers take advantage of this free and potentially life-saving device! Original review: I recently switched to State Farm Cecil Graves and couldn't be happier with the decision. John Fabre, the representative who assisted me, was not only friendly but also highly professional. He ensured that I fully understood the quoted coverages, making the transition smooth. With their help, I'm now saving over $500 annually without compromising on coverage. I highly recommend Mr. Cecil and his team for their exceptional service and savings!"
We responded:
"Thank you for taking the time to share your positive experience with the Ting Monitoring device provided by State Farm. We are delighted to hear that you are satisfied with the service and that the device played a crucial role in identifying and resolving a serious electrical issue in your home. Your feedback about Ting’s prompt customer service and the subsequent resolution by the electrician and Demco is invaluable. It is truly rewarding to know that the device helped mitigate a potential fire hazard, ensuring the safety of your home and loved ones. At State Farm, we strive to offer innovative solutions that prioritize our customers' safety and peace of mind. We are thrilled that you found the Ting device to be both effective and reassuring. Your recommendation to other State Farm customers is greatly appreciated."
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Charles Frank Haynes III

March 26, 2025

5  out of  5
rating by Charles Frank Haynes III
"Kelly was great and happily got my issue that she didn’t cause, resolved!!!! Use her for all your insurance needs!!!"
We responded:
"Thank you very much for your glowing 5-star review! We are thrilled to hear that Kelly was able to resolve your issue promptly and to your satisfaction. We truly appreciate your recommendation and your trust in our services. Should you need any further assistance, please do not hesitate to reach out."
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RaKeema Thomas Toussaint

March 26, 2025

5  out of  5
rating by RaKeema Thomas Toussaint
"Great service and very responsive!"
We responded:
"Thank you for your kind words and the 5-star review! We are delighted to hear that you were pleased with our service and responsiveness. Your satisfaction is our top priority, and we look forward to serving you again in the future."
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Betty White

March 19, 2025

5  out of  5
rating by Betty White
"Taylor was awesome from the moment I connected with her on the phone. She took care of the issue I was having and apologized to me for any inconvenience I may of had. Nothing was her fault but she insisted on calling the tow company to take care of the matter for me which was a blessing because I had my 5 year old autistic grandson whom probably would not have allowed me to take care of the issue right away. So thank you very much I appreciate all you did"
We responded:
"Thank you so much for taking the time to leave a 5-star review for Taylor! We are thrilled to hear that you had a positive experience. Tara works hard to provide exceptional service, and your kind words truly mean a lot to us."
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Nealy Brown

March 14, 2025

5  out of  5
rating by Nealy Brown
"Tara was very knowledgeable and professional in helping us navigate through our insurance purchasing experience."
We responded:
"Thank you for your wonderful 5-star review! We are delighted to hear that Tara was able to assist you with such knowledge and professionalism during your insurance purchasing experience. Your feedback is greatly appreciated and will be shared with Tara and the entire team."
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Chelsea

March 11, 2025

5  out of  5
rating by Chelsea
"Super helpful and easy to work with!"
We responded:
"Thank you so much for your kind words and the 5-star review! We are thrilled to hear that you found our service helpful and easy to work with. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!"
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Earlanne Brown

March 7, 2025

5  out of  5
rating by Earlanne Brown
"Great customer service. Friendly, detailed with explanations, and professional. Feeling confident about my switch."
We responded:
"Thank you for your fantastic 5-star review! We are delighted to hear that you appreciated our customer service, and that you found our team to be friendly, detailed in their explanations, and professional. It's wonderful to know that you feel confident about your switch. Your feedback is truly encouraging and we look forward to continuing to meet your expectations in the future."
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Marie-D R

March 7, 2025

5  out of  5
rating by Marie-D R
"They were quick to respond and helpful. Nice experience."
We responded:
"Thank you so much for your wonderful 5-star review! We are thrilled to hear that you had a nice experience and found our team to be quick and helpful in responding to your needs. Your positive feedback is greatly appreciated and motivates us to continue providing excellent service. We look forward to serving you again in the future!"
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Melanie Orwig

March 6, 2025

5  out of  5
rating by Melanie Orwig
"Very helpful and easy to work with."
We responded:
"Thank you so much for your wonderful 5-star review! We are delighted to hear that you found our team to be very helpful and easy to work with. Providing excellent service and making the process smooth for our clients is our top priority."
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Roger Hornsby

March 5, 2025

5  out of  5
rating by Roger Hornsby
"Great folks here! Very professional and outstanding in their service."
We responded:
"Thank you so much for your glowing 5-star review! We are thrilled to hear that you had such a positive experience with us. Our team takes great pride in delivering professional and outstanding service, and it's wonderful to know that our efforts have resonated with you."
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Kathryn Cooper

March 4, 2025

5  out of  5
rating by Kathryn Cooper
"Great customer service!"
We responded:
"Thank you for your kind words! We're thrilled to hear that you had a great experience with our customer service. Your feedback is truly appreciated, and we look forward to serving you again in the future."
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Tisha Partin

February 23, 2025

5  out of  5
rating by Tisha Partin
"Terrell took the call. Had my new vehicle entered and trade in removed within minutes. Had my new insurance cards emailed ASSP since I was still at the dealership. Great job Terrell!"
We responded:
"Thank you for sharing your experience with Terrell! It sounds like he provided exceptional service by handling your new vehicle entry and trade-in removal efficiently. It's great to hear that he also ensured you received your new insurance cards promptly while you were still at the dealership. We appreciate your feedback and are glad that Terrell could assist you so effectively."
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Mary Joseph

February 20, 2025

5  out of  5
rating by Mary Joseph
"My experience at State Farm was amazing. I never conducted business with an insurance agency where I was treated with such kindness , compassion and respect. Kelly really help me out and had no problem helping me with the same issue again ( I forgot how she showed me to active my safe driving devise). She gladly responded to me and we got it done. Their office presents such a welcoming environment. Everyone acknowledged me and treated me as if I was special or I was some rich client. I love the way they explained all my insurance details to me and tried to make certain I understood everything."
We responded:
"Thank you so much for taking the time to share your wonderful experience at our State Farm office! We are thrilled to hear that you felt treated with kindness, compassion, and respect—values that are at the heart of our service. We're particularly glad to know that Kelly was able to assist you with your safe driving device and that her willingness to help made a positive impact on your experience. Our team strives to create a welcoming environment for all our clients, and it’s gratifying to hear that you felt acknowledged and valued. Your feedback about our detailed explanations of your insurance options is greatly appreciated. We believe that understanding your coverage is essential, and it’s fantastic to hear that we met that goal for you. Thank you once again for your kind words. We look forward to serving you in the future!"
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joseph jones

February 13, 2025

5  out of  5
rating by joseph jones
"Needed to add my teenager and new car to insurance. Kelley walked me through the process and was able to get us the lowest /best rate. Great customer service. Well done Kelley"
We responded:
"Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Kelley provided you with excellent service while assisting you in adding your teenager and new car to your insurance. Our team is dedicated to finding the best rates for our clients, and it's great to know that we met your expectations."
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Shelby Cole

February 7, 2025

5  out of  5
rating by Shelby Cole
"Excellent service! Always friendly and helpful."
We responded:
"Thank you so much for taking the time to share your positive experience! We are thrilled to hear that you found our service to be excellent and our team friendly and helpful. Your kind words motivate us to continue providing the best possible service to all our customers. We look forward to serving you again in the future!"
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Ja’Net McCray (Honey)

February 7, 2025

5  out of  5
rating by Ja’Net McCray (Honey)
"Every team member at this location is very helpful and kind. The service and prices are great!"
We responded:
"Thank you for your fantastic review! We are thrilled to hear that you found our team to be helpful and kind. Providing excellent service at competitive prices is our top priority, and it’s rewarding to know that we met your expectations. Your kind words will be shared with our team, as they truly embody the values we strive for at Cecil Graves State Farm. If you have any further questions or need assistance in the future, please don’t hesitate to reach out."
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Mercedes Herbert

February 7, 2025

5  out of  5
rating by Mercedes Herbert
"Good people to work with very respectfully"
We responded:
"Thank you for taking the time to share your positive experience with us! We truly appreciate your kind words and are delighted to hear that you found our team to be respectful and enjoyable to work with. At Cecil Graves State Farm, we strive to create a welcoming environment and build strong relationships with our clients. Your feedback motivates us to continue providing the best service possible."
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jamal griffith

February 6, 2025

5  out of  5
rating by jamal griffith
"If you're looking to work with anyone in particular, please go to Saz. She is the most amazing sales consultant in the game. It was a pleasure working with her. She was able to save me a bunch of money by bundling my auto and home. Lol, reminds you of that Mahomes commercial, right? It's the real deal though. She was also able to help me aquire a whole life insurance policy that I desperately needed. Bundlerooski!"
We responded:
"Thank you so much for taking the time to leave such a glowing review! We are thrilled to hear that you had a positive experience working with Saz. She is indeed a valuable member of our team, and it’s wonderful to know that her expertise in bundling your auto and home insurance not only saved you money but also made the process enjoyable. We're also glad that she was able to assist you in acquiring a whole life insurance policy that meets your needs. Your satisfaction is our top priority, and we’re proud to have consultants like Saz who go above and beyond for our clients."