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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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payne family

June 5, 2026

5  out of  5
rating by payne family
"Fast , friendly, reliable!! Love State Farm!"
We responded:
"Thank you so much Harmika for your wonderful 5-star review! We’re thrilled to hear that you experienced us as fast, friendly, and reliable. We truly appreciate your support and are proud to be your State Farm team. Thanks again, we can’t wait to help you with anything you need!"
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Dorothy Dickinson

June 5, 2026

5  out of  5
rating by Dorothy Dickinson
"Friendly, helpful, professional. Questions answered fully and with no hesitation. Excellent communication skills!"
We responded:
"Thank you so much for your 5-star review! We’re thrilled to hear that you found our team friendly, helpful, and professional. It means a lot that our communication and answers were clear and complete, thanks again for choosing us!"
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Pam Saloom

June 4, 2026

5  out of  5
rating by Pam Saloom
"Tara Landry was extremely helpful and very knowledgeable. It was pleasure working with her."
We responded:
"Thank you so much for your 5-star review! We’re thrilled to hear that Tara Landry was extremely helpful and knowledgeable, and that you enjoyed working with her. We truly appreciate your business and kind words."
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Keiandra Lane

June 4, 2026

5  out of  5
rating by Keiandra Lane
"Taylor did an amazing job with my requests! If you want to save money COME TO STATE FARM!!!"
We responded:
"Thank you so much for the 5-star review! We’re thrilled to hear Taylor did an amazing job helping with your requests. We truly appreciate your recommendation, if you ever need anything else, don’t hesitate to reach out."
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Joshual Collins

June 3, 2026

5  out of  5
rating by Joshual Collins
"Couldn’t ask for better customer service!"
We responded:
"Joshual, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Cecil Graves’s Team here in our Zachary office. "
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Amy Sanders

June 3, 2026

5  out of  5
rating by Amy Sanders
"Tara was very helpful and friendly! Quick and easy phone call to answer questions about our policy."
We responded:
"Amy, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Cecil Graves’s Team—we are always here to help!"
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Nicole

June 3, 2026

5  out of  5
rating by Nicole
"Was very helpful!"
We responded:
"Hi Nicole! Thank you so much for your 5-star review. We’re thrilled you had a great experience and truly appreciate you taking the time to share it. We can’t wait to welcome you back again soon! ⭐️🌟"
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Michelle Matthews

June 3, 2026

5  out of  5
rating by Michelle Matthews
"Was nice. Very helpful with my problem."
We responded:
"Wow, thank you for the 5-star review, Michelle! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Lacey Jones

June 2, 2026

5  out of  5
rating by Lacey Jones
"State Farm is the BEST!"
We responded:
"Hi Lacey Jones! Thank you so much for the 5-star review. We’re thrilled to hear you found us to have a great price—and we truly appreciate your support. We’re glad State Farm has been the BEST for you! 😊"
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Sabrina Johnson

June 2, 2026

5  out of  5
rating by Sabrina Johnson
"I truly appreciated the kind, courteous and professional service provided by Nathaniel. He was willing and wanted to help. We live in a world today where these qualities are sorely lacking. Especially in young people. Keep up the good work."
We responded:
"Sabrina, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
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John Anderson

June 2, 2026

5  out of  5
rating by John Anderson
"Great person she’s explains everything and makes everything simple for people that simple minded huge five stars yeah, Kelly is my agent. Always got the right answers."
We responded:
"Thank you so much for your wonderful 5-star review! We’re thrilled to hear that Kelly was able to explain everything clearly and make the process simple for you. Providing the right answers and great guidance is exactly what we aim for."
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Connie Saizan

May 21, 2026

5  out of  5
rating by Connie Saizan
"Tara is always polite & patient with any request I have. The entire team at Cecil Graves State Farm goes above & beyond the call of duty to ensure we are treated fairly & with respect."
We responded:
"Thank you for the wonderful 5-star review! We’re so glad to hear Tara has been polite and patient with you, and that the entire team at Cecil Graves State Farm has been going above and beyond to make sure you’re treated fairly and with respect. We truly appreciate your trust and look forward to continuing to support you!"
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Ineka Martin

May 21, 2026

5  out of  5
rating by Ineka Martin
"One of my favorite State Farm offices. Every team member always goes above and beyond with helping me through my thousands of questions leaving me feeling reassured and confident that we’re in the right hands."
We responded:
"Thank you so much for your 5-star review! We’re thrilled to hear that our team at State Farm has been able to support you through all your questions and help you feel reassured and confident. We truly appreciate your trust—thanks again for choosing us!"
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Daylan Jones

May 12, 2026

5  out of  5
rating by Daylan Jones
"Great experience with Mrs. Taylor at State Farm everytime. She has the best attitude and always makes sure I get what I need handled."
We responded:
"Thank you so much Daylan for your wonderful review! We’re thrilled to hear you’ve had a great experience with Mrs. Taylor every time. Her positive attitude and dedication to making sure you get everything handled is exactly what we strive for. We truly appreciate your trust in State Farm!"
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Shamekia Scott

May 5, 2026

5  out of  5
rating by Shamekia Scott
"Nathaniel was amazing. I called in with a question regarding my insurance he told me the office was closing soon and that it probably would take a while for him to further look into what was going on promised to give me a call Monday when office hours resume and he did just that. Amazing customer service"
We responded:
"Thank you for your kind words, Shamekia! We're glad to hear that Nathaniel provided you with great service. If you ever need anything else, don't hesitate to reach out. We're here to help! - Cecil Graves - State Farm Insurance Agent"
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Nick Fincham

April 26, 2026

5  out of  5
rating by Nick Fincham
"I can tell this is a great State Farm agent and clearly cares about doing things the right way. Well deserved!"
We responded:
"Nick, thank you so much for the wonderful 5-star review! We’re thrilled to hear that you felt our team was thorough and genuinely cares about doing things the right way. Your support means a lot to us—thanks again for choosing State Farm!"
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Rosa

April 23, 2026

5  out of  5
rating by Rosa
"Great customer service from Tara ! She was very helpful and responsive to every question and concerns."
We responded:
"Thank you for your wonderful review, Rosa! We’re glad you found our pricing reasonable and that Tara provided excellent customer service. It’s great to hear she was helpful and responsive to all your questions and concerns. We appreciate your trust in us for flood, property, and vehicle insurance, and we look forward to assisting you again in the future."
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Kennedy Patrick

April 23, 2026

5  out of  5
rating by Kennedy Patrick
"Tara was very helpful and nice"
We responded:
"Thank you so much, Kennedy! We’re thrilled to hear that Tara was helpful and kind. We truly appreciate your 5-star review and hope to see you again soon! ⭐️"
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John

April 1, 2026

5  out of  5
rating by John
"Taylor provided excellent customer service."
We responded:
"Thank you so much for your 5-star review, John! We're delighted to hear that Taylor provided you with excellent customer service. We appreciate your feedback and look forward to serving you again!"
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Lori Luce

March 2, 2026

5  out of  5
rating by Lori Luce
"In my 66 years, I have never received the personal touch, professionalism and service "above self" like I have at Cecil Graves State Farm Agency. Kelley and Taylor always go the extra miles to make sure all my needs are met. Thank you."
We responded:
"Thank you Lori so much for your heartfelt and generous review. We are truly honored to have earned your trust and kind words. At Cecil Graves State Farm Agency, we strive to provide a personal touch and professionalism that make every client feel valued, and it’s wonderful to hear that Kelley and Taylor consistently go the extra mile to meet your needs. Your appreciation means the world to us, and we look forward to continuing to serve you with the same dedication and care."
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Premier Alloy Wheel Repair

December 26, 2025

5  out of  5
rating by Premier Alloy Wheel Repair
"Very helpful and extremely easy to deal with!"
We responded:
"Thank you so much for your kind words Gabe! We're thrilled to hear that you found our service very helpful and easy to deal with. Your feedback means a lot to us, and we look forward to assisting you again in the future."
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Taylor Langlois

November 6, 2025

5  out of  5
rating by Taylor Langlois
"Feels like home!"
We responded:
"Thank you for your kind 5-star review. We’re delighted to hear that you feel at home with us. Providing a comfortable and welcoming environment is our top priority, and your feedback means a lot. We look forward to serving you again soon."
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Sara Horn

October 22, 2025

5  out of  5
rating by Sara Horn
"I just met with John Fabre at Cecil Grave’s today to review our policies and our coverage and I was impressed and so happy that we did. He reviewed everything we have, explained anything I had questions about. He also was able to show me that our oldest car had way more coverage than necessary compared to our newest cars (the policy had been done by another agent’s office) and recommended matching the coverage on what we had with the other two, saving us about $100 a month by doing so. WOW! That is care and service for the customer. So glad we switched to Cecil and his team."
We responded:
"Thank you so much Sara for your kind words and thoughtful review! We're thrilled to hear that John was able to provide you with a thorough policy review and help optimize your coverage while saving you money. At Cecil Grave’s, we strive to deliver personalized, attentive service that truly benefits our clients. We’re grateful you chose to switch to our team and look forward to continuing to serve you with the same care and dedication. If you ever have any questions or need assistance, please don’t hesitate to reach out!"
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Steve Danos

September 25, 2025

5  out of  5
rating by Steve Danos
"Tiffany is a driven and energetic sales person . She is a people person , witty and is grabbing the bull by the horns in her quest to be a model sales person for State Farm. Give her a try"
We responded:
"Thanks so much, Steve! Tiffany’s commitment and energy are truly inspiring. We’re glad you had a positive experience and appreciate you highlighting her strengths."
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Hailey Francis

September 24, 2025

5  out of  5
rating by Hailey Francis
"Great experience switching to State Farm! Tiffany made the switch completely effortless on my part, saving me over $200 a month on my auto insurance! I highly recommend choosing State Farm, and asking for Tiffany to assist you!"
We responded:
"Thank you for sharing your wonderful experience! We're delighted to hear that Tiffany made your switch to State Farm effortless and helped you save over $200 a month on your auto insurance. We truly appreciate your recommendation and look forward to continuing to serve you!"